Upcoming Event 21st March: The Executive Presence Masterclass
  • Leadership Skills

    Develop valuable leadership presence skills to connect and communicate authentically.

Feedback & Coaching

This Feedback and Coaching program is designed to help managers identify and seize coaching opportunities and apply coaching practices that are appropriate to the demands of modern business delivered in person or virtually.

Course Format:

Face-To-Face workshopVirtual / Instructor-Led Online Course

Designed For:

ManagersLeadersProfessionals

In today’s rapidly changing and virtual world, providing authentic feedback and coaching for success is an increasingly important part of being a manager, it is also becoming more challenging. Wider spans of control, matrix structures, heavier workloads, and the dispersed and now virtual nature of most teams leave managers struggling to find time and opportunities to develop their team members.

Providing feedback and coaching can no longer rely on the old model of manager-as-expert – knowledge is simply expanding too rapidly. Nor can it be restricted to annual performance review sessions. Instead, feedback and coaching must occur on a consistent, day-to-day basis. This program is designed to help managers identify and seize coaching opportunities and apply coaching practices that are appropriate to the demands of modern business delivered in person or virtually.

Topic Description

Leaders need to help “better” performers become “best” performers. By shifting their mindsets from supervisor to coach, managers can deepen employee commitment, retain high-performing and high-potential people, and support the unique development process of each person. Our offering includes skill development and practice using models and processes that can be practically applied to a wide range of the participants’ real work situations.

Course Description

  • Understand a framework for the capabilities and presence of a coach
  • Reflect on and assess strengths, challenges, and goals
  • Deepen self- awareness and emotional intelligence
  • Expand capacity for listening in a way that builds trust and openness
  • Develop ability to coach others while being present, caring, inspiring, and rigorous
  • Review coaching behaviours for the virtual environment
  • Learn and practice a process for effective coaching conversations
  • Practice real-life coaching conversations to ground learning

Program Outcomes

  • Stay present and connected as leaders.
  • Sustain trust with direct reports.
  • Deliver impactful feedback.
  • Coach for growth.