Energise Your Email

This program shows participants how to apply our reader-centred writing process to email. It addresses the writer’s responsibility as a contributor to email overload. Participants leave with tools for managing the quality, quantity, and strategy of the email messages they send.

Designed for:

  • Managers and professionals who communicate via email

Learning objectives

After the program, learners will be able to:

  • Write attention-getting emails:
    • analyse and plan for their audience
    • write attention-getting subject lines
    • design for visual impact
  • Influence their readers:
    • choose the right words, content, and tone
    • organise and transition ideas effectively
    • use a positive approach
  • Apply email etiquette:
    • write clearly and concisely
    • avoid gobbledygook
  • Write for results:
    • write straightforward action steps and requests
    • position recommendations strategically
    • edit using checklists

Program Outline

(1 x 195 minute Virtual Instructor Led Sessions with 15 minute break)

Session 1

  • Introducing the program: game, goals, materials, agenda
  • Round robin discussions
  • Step 1: Planning
  • Step 2: Drafting

Break (15 minutes)

  • Step 3: Editing
  • Edit your drafts: exchange with a partner
  • Group brainstorm: The best email tip you ever learned
  • Email habits for productivity and email etiquette guide
  • Writing Action Plan and wrapping up